Leading the Way

Christian Village Communities has won many awards for its exceptional care and service.

Christian Village Communities continues to stand out in both Mason and Mt. Healthy

by Madison Rodgers
Published in Cincy Magazine February/March 2018

For many years, Christian Village Communities has won multiple awards for its continuous efforts to enhance the life of its residents. Often the short-term patients become long-term residents because they enjoy their treatment.

According to Lizz Stephens, vice president of business development, this high standard of care has made a difference for the residents of The Christian Village Communities and the surrounding area. Christian Village Communities has won many awards for its exceptional care and service. Both campuses remain Medicare 5-star rated, the highest rating from Medicare. Both communities also made the U.S. News & World Report list of Best Nursing Homes 2017-2018.

“These awards are a clear indication that care is the heart and soul of everything we do and that we are devoted to maintaining the highest standards for expertise and service in health and wellness,” says Stephens.

Christian Village Communities dedicates itself to helping older adults enjoy a fulfilling life. It tackles care with what it calls the Service From the Heart approach, which promotes personal wellness and celebrates a lifetime of memories. Christian Village prides itself on this exceptional care and everything it does to reflect its Christian heritage. The core values of Christian Village Communities is doing things the RITE—respect, integrity, teamwork and excellence—way.

Originally formed to serve retired ministers and members of the congregation, the Christian Benevolent Association =of Greater Cincinnati, Inc. was founded in 1960 by the Stone-Campbell (Restoration) Movement independent Christian Churches and Churches of Christ. This became the parent company for The Christian Village Communities and it continues to provide oversight.

While Christian Villages is known for its quality of care, it has won awards for its work environment as well. It was recently named a Top Workplace by Enquirer Media.

“Our employees are our asset,” Stephens says. The company emphasizes its branded customer service by focusing on the 3 P’s: pride, positivity and personalized attention. “Our employees see our residents like family,” says Stephens. “They are the key to our success.”

Christian Village Communities has two campuses—one in Mount Healthy and one in Mason.

The Mt. Healthy campus is older and the Mason campus wasn’t built until the ’80s, says Stephens, but both campuses provide positive communities for the residents. The Mason campus is centered on independent living while the Mt. Healthy campus focuses on rehabilitation, although both campuses offer the same quality of care for their communities and residents. Both communities also offer a range of living options designed to meet any need based on one’s stage of life.

Both campuses offer assisted living, memory care and long-term nursing care. The assisted living area is designed to provide easy access to the community. This is more suited for those who would like more help with day-to-day activities. These are private apartments that include three meals per day in the accessible dining room, a tailored activity calendar with a dedicated coordinator, daily housekeeping with linen service, 24-hour call system, nurses and state-tested nursing assistants available 24/7, a full registered dietician, and medication management.

The memory care option allows for highly skilled passionate professionals to provide specific, individualized attention to each resident. Memory care residents have 24-hour access to a licensed nurse. They also have a secure and monitored area and medication administration and management.

The Mason campus offers unique living areas that include the Garden Homes and Garden Apartments. The Garden Homes are special thanks to their single-story convenience with four-season solarium, attached garage, updated kitchen and baths, 24-hour emergency call system, lawn care plus trash and snow removal, and maintenance and repair. All of these are included with residency.

The Garden Apartments offer different services and amenities. These apartments are made to keep residents independent for as long as possible. They include an efficient, fully equipped kitchen, one meal per day, weekly housekeeping and 24-hour emergency call system. These rooms are also situated to take advantage of the beautiful scenery that surrounds the campus.

The Christian Village at Mason’s Grace Center is a new facility that provides short-term care to for those who want independence after a hospitalization. Mt. Healthy’s Faith Center also provides this care. The Faith Center has private suites that are equipped for rehabilitation needs.

Although both Christian Village Communities campuses have the same ethical and spiritual goals, they have each received different awards.

“The Christian Village at Mason was awarded the Holleran Company’s Highest Honors for exceeding the 90th percentile in their Skilled Nursing Resident Satisfaction Survey,” says Stephens. “The Christian Village at Mt. Healthy met platinum criteria for the Ohio Nursing Home Quality Care Collaborative by demonstrating a commitment to improving lives of nursing residents through quality assurance and performance improvement.”

As a not-for-profit organization, the focus of the Christian Village Communities is to guide older adults to joyful and purposeful life experiences. This being said, it is able to support residents with better staffing ratios for individualized care and attention. Volunteers that have considerable expertise and local ties govern the board of Christian Village Communities.


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